Terms & Conditions

1. The John Lewis Partnership gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply). 2. Protect this card and treat it as cash; lost, stolen or damaged cards will not be replaced. 3. The gift card will expire 24 months from purchase or last use. Making a purchase or a balance enquiry refreshes the 24-month expiry period. 4. This gift card cannot be exchanged for cash. We do not give change, cash or debit/credit card refunds on gift card transactions. Any balance will remain on the gift card and may be applied to future purchases, provided that the card has not expired. 5. This card cannot be used to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can it be used for the purchase either directly or indirectly of any financial product or service. 6. For full terms and conditions and balance enquiries visit johnlewis.com/customer-services