Help and Frequently Asked Questions
*Where the term Third-Party e-gift card is used, this is referring to our branded e-gift cards, excluding Tesco.
**Please note we can change the number of gift cards you can buy during any given period at any time.
All contact made to and from customers via the Customer Service Centres may be recorded for training and quality purposes.
*** 0800 numbers are free from BT landlines.
**** 03 numbers mean that all calls from private telephones, including mobiles, will only be charged at local rate. They will also be included as part of any inclusive call minutes provided by your phone operator.
